Product Availability Status
The Equifax Australia/New Zealand Statuspage is Live! Click here for FAQs regarding managing your subscription                          

Australia and New Zealand product availability

If you are experiencing an issue with an Equifax service that you do not see posted on this site, please contact the Equifax IT Service Desk at itservicedesk@equifax.com or
(AUS) 1800 245 744 or +61 2 7256 4393 / (NZ) 0800 378 329 or +64 9 886 6603.

Recent Incidents

The new Equifax Australia & New Zealand Statuspage is Live

Scheduled for May 19, 12:00 - 12:01 AEST

Scheduled

Dear Customer,

This is a reminder that the new Australia & New Zealand Statuspage is Live! All future notifications regarding Equifax products & services will be via the new page from today.

Please visit the new page here.

You can find FAQs here.

Regards,

Equifax Service Desk
Posted May 19, 2026 - 11:23 AEST
This scheduled maintenance affects: ABR Portal (API Connect, IQ Connect), Standard Business Report NZ (API Connect, IQ Connect), Account Management Service (API Connect, Cloud API, IQ Connect), ANZ Marketing Services (Cloud API), ANZ Open Score (Cloud API), ASIC - 3rd Party (ASIC - Register Search), ASIC On File (IQ Connect), Bankruptcy Register (IQ Connect), Bulk Search (IQ Connect), Business Name Store (API Connect, IQ Connect), Car History (IQ Connect, Standalone (API), Standalone (WEB)), Car History - 3rd Party (POLK - Vin Verification, NEVDIS - PPSR), CCR Portal (IQ Connect), Collector Insight (IQ Connect), Commercial Entity Search (Cloud API, IQ Connect), Company Beneficial Ownership (API Connect, IQ Connect), Company File (API Connect, IQ Connect), Corporate Scorecard (Standalone (WEB)), CR Data Capture (Standalone (API)), Creditworks (Standalone (WEB)), Debtor IQ (Standalone (WEB)), Decision Flow (API Connect, IQ Connect), Decision Point 3 (Standalone (API), Standalone (WEB)), Do Not Contact (Standalone (WEB)), eCredential (Standalone (WEB)), Equifax Apply (API Connect, Cloud API, IQ Connect), Equifax Engage (Standalone (API), Standalone (WEB)), Equifax Marketing Sites (Standalone (WEB)), eTrace (IQ Connect, Standalone (API), Standalone (WEB)), Fit2Work (Standalone (WEB)), Fraudcheck (API Connect, Cloud API, IQ Connect, Standalone (WEB)), Global Screening (API Connect, IQ Connect, Standalone (WEB)), GlobalScape (Standalone (WEB)), Globalscape NZ (Standalone (WEB)), IDMatrix (API Connect, Cloud API, IQ Connect), IDMatrix - 3rd Party (DVS - ACT BDM, DVS - NSW BDM, DVS - NT BDM, DVS - QLD BDM, DVS - SA BDM, DVS - TAS BDM, DVS - VIC BDM, DVS - WA BDM, DVS - Australian Electoral Commission, DVS - Centrelink, DVS - Certificate of Registration by Descent, DVS - Citizenship Certificate, DVS - Driver Licence, DVS - Immigration Card, DVS - Medicare, DVS - Passport, LexisNexis - Threatmetrix, Department of Home Affairs - Foreign Passport VEVO, Superchoice - Super & Payroll, DVS - Visa), Consumer Report NZ (API Connect, IQ Connect, Subscriber Site, VedaXML), Integrated Alerts (IQ Connect), IWS Verification Exchange (Standalone (API), Standalone (WEB)), Land Titles (API Connect, IQ Connect), Land Titles - 3rd Party (NSW LRS - NSW Land Titles, Tiles Queensland - QLD Land Titles, SAILIS - SA Land Titles, Land Tasmania - TAS Land Titles, LANDATA - VIC Land Titles, LANDGATE - WA Land Titles), National Tenancy Database (Standalone (API), Standalone (WEB)), NZ Auto - 3rd Party (NZTA - Auto Plus Report, NZTA - Licence Check, Redbook Valuation, NZTA - Motochek Report), NZ Commercial - 3rd Party (MBIE - Commercial Enquiry), NZ ID - 3rd Party (NZTA - Drivers Licence Verification, DIA - Passport Enquiry, NZTA - Vehicle Ownership Verification), NZ Property - 3rd Party (Property Enquiry), Online Amendments (IQ Connect), Personal Insolvency (Standalone (API)), Phone Number Directory (Standalone (WEB)), PPSR (API Connect, IQ Connect, Standalone (API), Standalone (WEB)), PPSR - 3rd Party (AFSA - PPSR), PPSR Services NZ (Standalone (WEB), Subscriber Site), Property Valuation (Cloud API, IQ Connect), RBP (Standalone (WEB)), Swiftcheck (Standalone (WEB)), Tableau (Standalone (WEB)), TDX (Standalone (WEB)), Trading History (API Connect, IQ Connect), Vedascore (API Connect, IQ Connect), Advanced Business Reports NZ (API Connect, IQ Connect), Commercial Checks NZ (Subscriber Site, VedaXML), NZ Individual - 3rd Party (MOJ - Fines Enquiry), and ID Plus NZ (Subscriber Site, VedaXML, IQ Connect).