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Recent Incidents
Commercial and Consumer Bureau Customer Test Area (CTA)
Scheduled for Jul 1, 22:00 AEST - Jul 2, 03:00 AEST
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Update
UPDATE: Details of this maintenance have changed. Please see below for new details.
Dear Customer,
As part of our technology infrastructure move to Cloud, we will be performing a planned upgrade to our Commercial and Consumer Bureau Customer Test Area (CTA).
Maintenance Reference: CHG1224600
Start Time:01/07/26 22:00
End Time: 02/07/26 03:00
Please note that the above times are based on the current Sydney timezone
How This Affects You
We aim to make the transition as seamless as possible to minimise impact on the CTA environment.
Impacted Services: Core Bureau / Pegasus Customer Testing Area (CTA)
No Action Required: Your data, configurations, and settings will remain unaffected.
Support
Should you or your IT support team have any inquiries, please contact the IT Service Desk on +61 2 7256 4393 or 1800 245 744 or by emailing esd@equifax.com.
We appreciate your cooperation and understanding as we continue to improve the security and reliability of our platforms.
Dear Customer,
As part of our technology infrastructure move to Cloud, we will be performing a planned upgrade to our Commercial and Consumer Bureau Customer Test Area (CTA).
Maintenance Reference: CHG1224600
Start Time:01/07/26 22:00
End Time: 02/07/26 03:00
Please note that the above times are based on the current Sydney timezone
How This Affects You
We aim to make the transition as seamless as possible to minimise impact on the CTA environment.
Impacted Services: Core Bureau / Pegasus Customer Testing Area (CTA)
No Action Required: Your data, configurations, and settings will remain unaffected.
Support
Should you or your IT support team have any inquiries, please contact the IT Service Desk on +61 2 7256 4393 or 1800 245 744 or by emailing esd@equifax.com.
We appreciate your cooperation and understanding as we continue to improve the security and reliability of our platforms.
Scheduled
Dear Customer,
As part of our technology infrastructure move to Cloud, we will be performing a planned upgrade to our Commercial and Consumer Bureau Customer Test Area (CTA).
Maintenance Window
To minimise impact on your testing activities, this work is scheduled during our standard maintenance window:
Maintenance Reference: CHG1206241
Start Time: 17/06/26 22:00
End Time: 18/06/26 01:00
Please note that the above times are based on the current Sydney timezone
How This Affects You
We aim to make the transition as seamless as possible to minimise impact on the CTA environment.
Impacted Services: Core Bureau / Pegasus Customer Testing Area (CTA)
No Action Required: Your data, configurations, and settings will remain unaffected.
Support
Should you or your IT support team have any inquiries, please contact the IT Service Desk on +61 2 7256 4393 or 1800 245 744 or by emailing esd@equifax.com.
We appreciate your cooperation and understanding as we continue to improve the security and reliability of our platforms.
Regards,
Equifax Service Desk
As part of our technology infrastructure move to Cloud, we will be performing a planned upgrade to our Commercial and Consumer Bureau Customer Test Area (CTA).
Maintenance Window
To minimise impact on your testing activities, this work is scheduled during our standard maintenance window:
Maintenance Reference: CHG1206241
Start Time: 17/06/26 22:00
End Time: 18/06/26 01:00
Please note that the above times are based on the current Sydney timezone
How This Affects You
We aim to make the transition as seamless as possible to minimise impact on the CTA environment.
Impacted Services: Core Bureau / Pegasus Customer Testing Area (CTA)
No Action Required: Your data, configurations, and settings will remain unaffected.
Support
Should you or your IT support team have any inquiries, please contact the IT Service Desk on +61 2 7256 4393 or 1800 245 744 or by emailing esd@equifax.com.
We appreciate your cooperation and understanding as we continue to improve the security and reliability of our platforms.
Regards,
Equifax Service Desk
This scheduled maintenance affects: Business Name Store (API Connect, IQ Connect), CCR Portal (IQ Connect), Company File (API Connect, IQ Connect), CR Data Capture (Standalone (API)), Debtor IQ (Standalone (WEB)), Equifax Apply (API Connect, Cloud API, IQ Connect), and Trading History (API Connect, IQ Connect).