If you are experiencing an issue with an Equifax service that you do not see posted on this site, please contact the Equifax IT Service Desk on (AUS) 1800 245 744 or +61 2 7256 4393 / (NZ) 0800 378 329 or +64 9 886 6603
Please click here for help managing your subscription and FAQs
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 22, 2026 - 23:40 AEST
Scheduled
Dear Customer,
We are performing Planned Maintenance on the components below. During the maintenance window, these components may be unavailable or operate with degraded performance. Please see below for details.
Maintenance Reference: CHG1248112 Start time: 22:00 22/08/26 End time: 08:00 23/08/26 Please note that the above times are based on the current Sydney timezone
Further updates will be provided through notifications or can be viewed by accessing the Equifax Status Page portal.
Regards, Equifax Service Desk
Posted Aug 22, 2026 - 23:37 AEST
This scheduled maintenance affected: ABR Portal (API Connect, IQ Connect), Bankruptcy Register (IQ Connect), Business Name Store (API Connect, IQ Connect), CCR Portal (IQ Connect), Company File (API Connect, IQ Connect), Corporate Scorecard (Standalone (WEB)), Creditworks (Standalone (WEB)), eTrace (IQ Connect), IDMatrix (API Connect, IQ Connect), National Tenancy Database (Standalone (API), Standalone (WEB)), Phone Number Directory (Standalone (WEB)), and Trading History (API Connect, IQ Connect).