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Recent Incidents
Certificate Renewal – CTA : ctaau.apiconnect.equifax.com.au
Scheduled Maintenance
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Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Dear Colleagues,
Please be aware that Equifax will be renewing the below certificate as per the schedule below
URL: ctaau.apiconnect.equifax.com.au
Environment: CTA
Maintenance Reference: CHG1294561
Start time: 18:00 07/10/26
End time: 22:00 07/10/26
Please note that the above times are based on the current Sydney timezone
What you need to do:
In most cases you will not need to do anything, but you should ensure that your clients and applications have their certificate stores up to date and include Sectigo root certificates. If you do not have these please go to the Sectigo certificate download links below to download and install the root/intermediate certificates.
Sectigo Root Certificate
Certificate Name: Sectigo Public Server Authentication Root R46
Serial Number:758dfd8bae7c0700faa925a7e1c7ad14
Expiry Date: Thursday, 22 March 2046 9:59:59 AM
Download Link: https://crt.sh/?d=4256644734
Sectigo Intermediate Certificate
Certificate Name: Sectigo Public Server Authentication CA EV R36
Serial Number: 6d4f7cad335377c8c6e001dde2e2c88e
Expiry Date: Saturday, 22 March 2036 9:59:59 AM
Download Link: https://crt.sh/?d=4267304687
Note:
Note: Root and Intermediate certificates remain the same as it is now, with only the End-Entity/Leaf Certificate being updated.
Questions:
If you have questions or require assistance with the CA installation process, please contact the ANZ API Support aunz.apisupport@equifax.com.
If customers experience any interruption of service after the certificate renewal, please have them contact the IT Service Desk on 02 7256 4393.
It is essential for customers to confirm the certificate update/renewal process within their organisation’s environment for any integration to Equifax products and services. Please have customers consult with the appropriate IT support group within their organisation. Should they have any IT related inquiries prior to the renewal, please have them contact the IT Service Desk on +61 2 7256 4393 or email esd@equifax.com.
Please be aware that Equifax will be renewing the below certificate as per the schedule below
URL: ctaau.apiconnect.equifax.com.au
Environment: CTA
Maintenance Reference: CHG1294561
Start time: 18:00 07/10/26
End time: 22:00 07/10/26
Please note that the above times are based on the current Sydney timezone
What you need to do:
In most cases you will not need to do anything, but you should ensure that your clients and applications have their certificate stores up to date and include Sectigo root certificates. If you do not have these please go to the Sectigo certificate download links below to download and install the root/intermediate certificates.
Sectigo Root Certificate
Certificate Name: Sectigo Public Server Authentication Root R46
Serial Number:758dfd8bae7c0700faa925a7e1c7ad14
Expiry Date: Thursday, 22 March 2046 9:59:59 AM
Download Link: https://crt.sh/?d=4256644734
Sectigo Intermediate Certificate
Certificate Name: Sectigo Public Server Authentication CA EV R36
Serial Number: 6d4f7cad335377c8c6e001dde2e2c88e
Expiry Date: Saturday, 22 March 2036 9:59:59 AM
Download Link: https://crt.sh/?d=4267304687
Note:
Note: Root and Intermediate certificates remain the same as it is now, with only the End-Entity/Leaf Certificate being updated.
Questions:
If you have questions or require assistance with the CA installation process, please contact the ANZ API Support aunz.apisupport@equifax.com.
If customers experience any interruption of service after the certificate renewal, please have them contact the IT Service Desk on 02 7256 4393.
It is essential for customers to confirm the certificate update/renewal process within their organisation’s environment for any integration to Equifax products and services. Please have customers consult with the appropriate IT support group within their organisation. Should they have any IT related inquiries prior to the renewal, please have them contact the IT Service Desk on +61 2 7256 4393 or email esd@equifax.com.
This scheduled maintenance affected: ABR Portal (API Connect), Account Management Service (API Connect), Business Name Store (API Connect), Company Beneficial Ownership (API Connect), Company File (API Connect), Decision Flow (API Connect), Equifax Apply (API Connect), Modern Fraudcheck (API Connect), Global Screening (API Connect), IDMatrix (API Connect), Land Titles (API Connect), PPSR (API Connect), Trading History (API Connect), and Vedascore (API Connect).