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The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information.
3rd Party Company: AFSA Incident Reference: INC7088443 Start time: 11:15 24/06/2026 End time: 12:15 24/06/2026 Please note that the above times are based on the current Sydney timezone
If you are still experiencing any impacts from this incident, please contact the Equifax Service Desk on: esd@equifax.com Australia Toll Free: 1800 245 744. For outside Australia: +61 2 7256 4393 New Zealand Toll Free: 0800 378 329. For outside New Zealand: +64 9 886 6603
Regards, Equifax Service Desk.
Posted Jun 24, 2026 - 12:33 AEST
Investigating
Dear Customer,
One of our 3rd Party partners has reported a service impacting incident on the components listed below. Further updates will be provided through notifications or can be viewed by accessing the Equifax Status Page portal.
3rd Party Company: AFSA Incident Reference: INC7088443 Start time: 11:15 24/06/2026 Service status: Degraded performance Please note that the above times are based on the current Sydney timezone
Regards,
Equifax Service Desk.
Posted Jun 24, 2026 - 11:29 AEST
This incident affected: PPSR - 3rd Party (AFSA - PPSR).