NOT LIVE DATA - TEST ONLY
Australia and New Zealand product availability
If you are experiencing an issue with an Equifax service that you do not see posted on this site, please contact the Equifax IT Service Desk at itservicedesk@equifax.com or
(AUS) 1800 245 744 or +61 2 7256 4393 / (NZ) 0800 378 329 or +64 9 886 6603.
Recent Incidents
IDMatrix, Trading History, Company Beneficial Ownership partially unavailable - Start 10:00AM AEDT 15/03 - INC1234567
Incident
Report for TEST Equifax Australia New Zealand Page TEST
Resolved
This incident has been resolved.
Update
We are continuing to investigate this issue.
Investigating
Start:
10:00 AM AEDT 15/03/26
Main affected services:
IDMatrix, Trading History, Company Beneficial Ownership
How this may affect you:
We are currently experiencing an issue that is impacting the delivery of Trading History, IDMatrix and Company Beneficial Ownership services via certain channels.
Latest update:
Trading History and IDMatrix via APIConnect are unavailable.
Company Beneficial Ownership via APIConnect is degraded.
Trading History via IQConnect is degraded.
IDMatrix and Company Beneficial Ownership via IQConnect are available.
IDMatrix portal is available.
Steps we are taking to restore the service/s:
10:20AM AEDT 15/03: Investigations are currently underway to pinpoint the source of the issue.
Actions you may need to take:
Please note the product availably via each of our channels via the Equifax Statuspage and if availabale to you, use the availabale channel
/s.
Next communication:
Within 30 minutes, or as soon as investigations provide more clarity.
10:00 AM AEDT 15/03/26
Main affected services:
IDMatrix, Trading History, Company Beneficial Ownership
How this may affect you:
We are currently experiencing an issue that is impacting the delivery of Trading History, IDMatrix and Company Beneficial Ownership services via certain channels.
Latest update:
Trading History and IDMatrix via APIConnect are unavailable.
Company Beneficial Ownership via APIConnect is degraded.
Trading History via IQConnect is degraded.
IDMatrix and Company Beneficial Ownership via IQConnect are available.
IDMatrix portal is available.
Steps we are taking to restore the service/s:
10:20AM AEDT 15/03: Investigations are currently underway to pinpoint the source of the issue.
Actions you may need to take:
Please note the product availably via each of our channels via the Equifax Statuspage and if availabale to you, use the availabale channel
/s.
Next communication:
Within 30 minutes, or as soon as investigations provide more clarity.
This incident affected: IDMatrix (IQConnect, APIConnect, WEB), Trading History (IQConnect, APIConnect), and Company Beneficial Ownership (IQConnect, APIConnect).