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Recent Incidents
3rd Party -ASIC BNS
Incident
Report for Equifax Australia and New Zealand Statuspage
Resolved
Dear Customer,
The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information.
3rd Party Company:ASIC BNS
Incident Reference: INC7093028
Start time: 07:00 06/07/26
End time: 14:27 06/07/26
Please note that the above times are based on the current Sydney timezone
If you are still experiencing any impacts from this incident, please contact the Equifax Service Desk on:
esd@equifax.com
Australia Toll Free: 1800 245 744. For outside Australia: +61 2 7256 4393
New Zealand Toll Free: 0800 378 329. For outside New Zealand: +64 9 886 6603
Regards,
Equifax Service Desk.
The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information.
3rd Party Company:ASIC BNS
Incident Reference: INC7093028
Start time: 07:00 06/07/26
End time: 14:27 06/07/26
Please note that the above times are based on the current Sydney timezone
If you are still experiencing any impacts from this incident, please contact the Equifax Service Desk on:
esd@equifax.com
Australia Toll Free: 1800 245 744. For outside Australia: +61 2 7256 4393
New Zealand Toll Free: 0800 378 329. For outside New Zealand: +64 9 886 6603
Regards,
Equifax Service Desk.
Update
Dear Customer,
Our 3rd Party partner is continuing to investigate this incident and working towards service restoration - please see below for further details. Further updates will be provided through notifications or can be viewed by accessing the Equifax Status Page portal.
3rd Party Company:ASIC
Incident Reference: INC7093028
Start time: 07:00 06/07/26
Service status: Degraded performance
Latest update from 3rd Party:ASIC system currently experiencing an intermittent issue that may affect business name and company registrations. ASIC team is working to resolve the issue as quickly as possible.
Please note that the above times are based on the current Sydney timezone
Regards,
Equifax Service Desk.
Our 3rd Party partner is continuing to investigate this incident and working towards service restoration - please see below for further details. Further updates will be provided through notifications or can be viewed by accessing the Equifax Status Page portal.
3rd Party Company:ASIC
Incident Reference: INC7093028
Start time: 07:00 06/07/26
Service status: Degraded performance
Latest update from 3rd Party:ASIC system currently experiencing an intermittent issue that may affect business name and company registrations. ASIC team is working to resolve the issue as quickly as possible.
Please note that the above times are based on the current Sydney timezone
Regards,
Equifax Service Desk.
Investigating
Dear Customer,
One of our 3rd Party partners has reported a service impacting incident on the components listed below. Further updates will be provided through notifications or can be viewed by accessing the Equifax Status Page portal.
3rd Party Company:ASIC BNS
Incident Reference: INC7093028
Start time: 07:00 06/07/26
Service status: Degraded performance
Please note that the above times are based on the current Sydney timezone
Regards,
Equifax Service Desk.
One of our 3rd Party partners has reported a service impacting incident on the components listed below. Further updates will be provided through notifications or can be viewed by accessing the Equifax Status Page portal.
3rd Party Company:ASIC BNS
Incident Reference: INC7093028
Start time: 07:00 06/07/26
Service status: Degraded performance
Please note that the above times are based on the current Sydney timezone
Regards,
Equifax Service Desk.
This incident affected: ASIC - 3rd Party (ASIC - Register Search) and Business Name Store (API Connect, IQ Connect).