If you are experiencing an issue with an Equifax service that you do not see posted on this site, please contact the Equifax IT Service Desk on (AUS) 1800 245 744 or +61 2 7256 4393 / (NZ) 0800 378 329 or +64 9 886 6603
Please click here for help managing your subscription and FAQs
To further enhance security and improve uptime, we are moving the IQ Connect domain vedacheck.com to Cloudflare as part of a broader Cloud migration initiative. This upgrade is scheduled for 7 August, 2026, which will involve a period of downtime outside of regular business hours during the migration. Please be aware that this update will likely prevent automated bots and scripts from accessing the site; we will provide further details closer to the migration.
Action Required Ensure the application supports TLS 1.2 or higher and SNI (Server Name Indication), as it will be strictly enforced.
If your organisation has strict firewall rules or IP address whitelisting for outbound connections, you must update them to include Cloudflare's IP ranges.
The complete list of CloudFlare IP ranges can be found here: Cloudflare IP Ranges.
We recommend reviewing this with your network or security team to ensure uninterrupted service.
Support Should you or your IT support team have any inquiries, please contact the IT Service Desk on +61 2 7256 4393 or 1800 245 744 or by emailing esd@equifax.com.
We appreciate your cooperation and understanding as we continue to improve the security and reliability of our platforms.
Regards,
Equifax Service Desk
Posted May 29, 2026 - 12:33 AEST
This scheduled maintenance affects: ASIC On File (IQ Connect), Bankruptcy Register (IQ Connect), Bulk Search (IQ Connect), Car History (IQ Connect), CCR Portal (IQ Connect), Collector Insight (IQ Connect), eTrace (IQ Connect), Integrated Alerts (IQ Connect), Online Amendments (IQ Connect), ABR Portal (IQ Connect), Business Name Store (IQ Connect), Commercial Entity Search (IQ Connect), Company Beneficial Ownership (IQ Connect), Company File (IQ Connect), Decision Flow (IQ Connect), Global Screening (IQ Connect), Land Titles (IQ Connect), PPSR (IQ Connect), Property Valuation (IQ Connect), Trading History (IQ Connect), Vedascore (IQ Connect), Account Management Service (IQ Connect), Equifax Apply (IQ Connect), Modern Fraudcheck (IQ Connect), and IDMatrix (IQ Connect).