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Australia and New Zealand product availability

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Recent Incidents

Creditworks

Scheduled Maintenance Report for Equifax Australia and New Zealand Statuspage

Completed

The scheduled maintenance has been completed.
Posted Jun 24, 2026 - 03:00 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 23, 2026 - 22:00 AEST

Scheduled

Dear Customer,

We are performing Planned Maintenance on the component below. During the maintenance window, these components may be unavailable or operate with degraded performance. Please see below for details.

Maintenance Reference: CHG1220895
Start time: 22:00 23/06/26
End time: 03:00 24/06/26
Please note that the above times are based on the current Sydney timezone

The latest update of the Creditworks Product is scheduled to be released into our production systems, with no expected impact to the system operability during this time.

As part of our commitment to continuous improvement, this release contains a number of security updates and minor bug fixes.

If you have any questions or feedback regarding this release or the Creditworks Product, please reach out to your Equifax account manager.

Regards,
Equifax Service Desk
Posted Jun 23, 2026 - 11:49 AEST
This scheduled maintenance affected: Creditworks (Standalone (WEB)).