Australia and New Zealand product availability

If you are experiencing an issue with an Equifax service that you do not see posted on this site, please contact the Equifax IT Service Desk at itservicedesk@equifax.com or
(AUS) 1800 245 744 or +61 2 7256 4393 / (NZ) 0800 378 329 or +64 9 886 6603.

Recent Incidents

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Incident Report for TEST Equifax Australia New Zealand Page TEST

Resolved

...Is awesome!!

Posted Nov 26, 2025 - 13:45 AEDT

Investigating

We are currently investigating this issue.

Posted Nov 26, 2025 - 13:44 AEDT

This incident affected: IDMatrix (IQConnect, APIConnect, DP3, WEB), Trading History (IQConnect, APIConnect, DP3, WEB), Company Beneficial Ownership (IQConnect, APIConnect, DP3), Equifax Engage (WEB), Car History (IQConnect, WEB), Equifax Apply (IQConnect, Cloud API, DP3, WEB), IDMatrix - 3rd party (DVS Passport, DVS - NSW BDM, DVS - VIC BDM, DVS - QLD BDM), NZ - 3rd Party (MBIE, MOJ, DIA), ABR/SBR (IQConnect, APIConnect), and ID Plus (IQConnect, APIConnect, WEB).