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Recent Incidents
Commercial and Consumer Bureau Move to Cloud - REMINDER
Scheduled Maintenance
Report for Equifax Australia and New Zealand Statuspage
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update
As part of our multi-year program to transition our core technology infrastructure to the cloud, we are migrating the commercial and consumer bureau to the cloud. This migration is scheduled for 10 October 2026.
Please be aware this migration will involve downtime during our standard maintenance window, outside of regular business hours. No technical changes are required from you.
Maintenance Reference: CHG1279279
Start time: 21:00 10/10/26
End time: 06:00 11/10/26
Estimated duration:
9 hours
Support
Should you or your IT support team have any inquiries, please contact the IT Service Desk on +61 2 7256 4393 or 1800 245 744 or by emailing esd@equifax.com.
Further updates will be provided through notifications or can be viewed by accessing the Equifax Status Page portal.
Equifax A/NZ IT Service Desk
Please be aware this migration will involve downtime during our standard maintenance window, outside of regular business hours. No technical changes are required from you.
Maintenance Reference: CHG1279279
Start time: 21:00 10/10/26
End time: 06:00 11/10/26
Estimated duration:
9 hours
Support
Should you or your IT support team have any inquiries, please contact the IT Service Desk on +61 2 7256 4393 or 1800 245 744 or by emailing esd@equifax.com.
Further updates will be provided through notifications or can be viewed by accessing the Equifax Status Page portal.
Equifax A/NZ IT Service Desk
Scheduled
As part of our multi-year program to transition our core technology infrastructure to the cloud, we are migrating the commercial and consumer bureau to the cloud. This migration is scheduled for 10 October 2026.
Please be aware this migration will involve downtime during our standard maintenance window, outside of regular business hours.
Maintenance Reference: CHG1279279
Start time: 21:00 10/10/26
End time: 06:00 11/10/26
Estimated duration
9 hours
Support
Should you or your IT support team have any inquiries, please contact the IT Service Desk on +61 2 7256 4393 or 1800 245 744 or by emailing esd@equifax.com.
Further updates will be provided through notifications or can be viewed by accessing the Equifax Status Page portal.
Equifax A/NZ IT Service Desk
Please be aware this migration will involve downtime during our standard maintenance window, outside of regular business hours.
Maintenance Reference: CHG1279279
Start time: 21:00 10/10/26
End time: 06:00 11/10/26
Estimated duration
9 hours
Support
Should you or your IT support team have any inquiries, please contact the IT Service Desk on +61 2 7256 4393 or 1800 245 744 or by emailing esd@equifax.com.
Further updates will be provided through notifications or can be viewed by accessing the Equifax Status Page portal.
Equifax A/NZ IT Service Desk
This scheduled maintenance affected: ABR Portal (API Connect, IQ Connect), Account Management Service (API Connect, Cloud API, IQ Connect), ANZ Open Score (Cloud API), ASIC On File (IQ Connect), Bankruptcy Register (IQ Connect), Bulk Search (IQ Connect), Business Name Store (API Connect, IQ Connect), Car History (IQ Connect, Standalone (API), Standalone (WEB)), CCR Portal (IQ Connect), Collector Insight (IQ Connect), Commercial Entity Search (Cloud API, IQ Connect), Company Beneficial Ownership (API Connect, IQ Connect), Company File (API Connect, IQ Connect), Corporate Scorecard (Standalone (WEB)), CR Data Capture (Standalone (API)), Creditworks (Standalone (WEB)), Debtor IQ (Standalone (WEB)), Decision Flow (API Connect, IQ Connect), Decision Point 3 (Standalone (API), Standalone (WEB)), Do Not Contact (Standalone (WEB)), Equifax Apply (API Connect, Cloud API, IQ Connect), eTrace (IQ Connect, Standalone (API), Standalone (WEB)), Fit2Work (Standalone (WEB)), Modern Fraudcheck (API Connect, Cloud API, Standalone (WEB)), Global Screening (API Connect, IQ Connect, Standalone (WEB)), GlobalScape (Standalone (WEB)), IDMatrix (API Connect, Cloud API, IQ Connect), Integrated Alerts (IQ Connect), IWS Verification Exchange (Standalone (API), Standalone (WEB)), Land Titles (API Connect, IQ Connect), Online Amendments (IQ Connect), Personal Insolvency (Standalone (API)), PPSR (API Connect, IQ Connect, Standalone (API), Standalone (WEB)), Property Valuation (Cloud API, IQ Connect), RBP (Standalone (WEB)), Swiftcheck (Standalone (WEB)), Trading History (API Connect, IQ Connect), and Vedascore (API Connect, IQ Connect).