Product Availability Status

Australia and New Zealand product availability

If you are experiencing an issue with an Equifax service that you do not see posted on this site, please contact the Equifax IT Service Desk on (AUS) 1800 245 744 or +61 2 7256 4393 / (NZ) 0800 378 329 or +64 9 886 6603

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Recent Incidents

Multiple Services

Scheduled Maintenance Report for Equifax Australia and New Zealand Statuspage

Completed

The scheduled maintenance has been completed.
Posted Aug 23, 2026 - 08:02 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 22, 2026 - 22:00 AEST

Scheduled

Dear Customer,

We are performing Planned Maintenance on the components below. During the maintenance window, these components may be unavailable or operate with degraded performance. Please see below for details.

Maintenance Reference: CHG1248112
Start time: 22:00 22/08/26
End time: 08:00 23/08/26
Please note that the above times are based on the current Sydney timezone

Further updates will be provided through notifications or can be viewed by accessing the Equifax Status Page portal.

Regards,
Equifax Service Desk
Posted Jul 31, 2026 - 19:39 AEST
This scheduled maintenance affected: ABR Portal (API Connect, IQ Connect), Account Management Service (API Connect, IQ Connect), Bankruptcy Register (IQ Connect), Business Name Store (API Connect, IQ Connect), Car History (IQ Connect), CCR Portal (IQ Connect), Collector Insight (IQ Connect), Company Beneficial Ownership (API Connect, IQ Connect), Company File (API Connect, IQ Connect), Corporate Scorecard (Standalone (WEB)), CR Data Capture (Standalone (API)), Creditworks (Standalone (WEB)), Decision Flow (API Connect, IQ Connect), Equifax Apply (API Connect, IQ Connect), eTrace (IQ Connect, Standalone (API), Standalone (WEB)), Modern Fraudcheck (API Connect, Standalone (WEB)), Global Screening (API Connect, IQ Connect, Standalone (WEB)), IDMatrix (API Connect, IQ Connect), IDMatrix - 3rd Party (Department of Home Affairs - Foreign Passport VEVO, DVS - ACT BDM, DVS - NSW BDM, DVS - NT BDM, DVS - QLD BDM, DVS - SA BDM, DVS - TAS BDM, DVS - VIC BDM, DVS - WA BDM, DVS - Australian Electoral Commission, DVS - Centrelink, DVS - Certificate of Registration by Descent, DVS - Citizenship Certificate, DVS - Driver Licence, DVS - Immigration Card, DVS - Medicare, DVS - Passport, LexisNexis - IDVerse, LexisNexis - Threatmetrix, Superchoice - Super & Payroll), Integrated Alerts (IQ Connect), Land Titles (API Connect, IQ Connect), National Tenancy Database (Standalone (API), Standalone (WEB)), Online Amendments (IQ Connect), PPSR (API Connect, IQ Connect, Standalone (API), Standalone (WEB)), TDX (Standalone (WEB)), Trading History (API Connect, IQ Connect), Vedascore (API Connect, IQ Connect), Commercial Entity Search (IQ Connect), and Property Valuation (IQ Connect).