Product Availability Status

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Australia and New Zealand product availability

If you are experiencing an issue with an Equifax service that you do not see posted on this site, please contact the Equifax IT Service Desk at itservicedesk@equifax.com or
(AUS) 1800 245 744 or +61 2 7256 4393 / (NZ) 0800 378 329 or +64 9 886 6603.

Recent Incidents

3rd Party - DVS - BDM - WA

Scheduled for May 21, 19:00 - 21:00 AEST

Scheduled

Dear Customer,

One of our 3rd Party partners will be performing Planned Maintenance on the components listed below. During the maintenance window, these components may be unavailable or operate with degraded performance. Please see below for details.

3rd Party Company: DVS
Maintenance Reference: INC7071821
Start time: 19:00 21/05/26
End time: 21:00 21/05/26
Please note that the above times are based on the current Sydney timezone

Regards,
Equifax Service Desk.

Posted May 19, 2026 - 17:12 AEST

This scheduled maintenance affects: IDMatrix - 3rd Party (DVS - WA BDM).